Claims

We value the choice you make to place your business with us. In the event you need to make a claim, we want to prove to you that your decision was the correct one.

Our Claims Service

We provide a premium claims service in the Underwriting Agency space that is supported by the following:

We have an Australian Financial Services Licence (AFSL) for claims handling and settling

We have onshore Delegated Authority (DA) to handle and settle claims, which provides a quicker turnaround time and local time zone point of contact

We can build and manage an online claims portal for Group Personal Accident accounts, which provides data analysis to help identify trends and risks

We can meet and discuss strategy and claims review in person with our Brokers and Insureds

Our local claims team is able to handle any claim Australia wide and has first-hand knowledge of risks, business practices, legal and regulatory issues.

Our dedicated claims officers are specialists in handling claims in their line of business, including Public Liability, Fire and Property and Personal Accident Lines.